B2B and B2C data collection specialist
We utilize our technical resources for
companies that wish to externalize
both their qualitative and quantitative
national or international research fieldwork.
AN EXPERT FOR YOUR FIELDWORK
- Specialist in data collection .
- Quantitative study fieldwork: telephone, IDI, shopper, street, in-home, facility, mystery visits.
- Qualitative study fieldwork: focus groups, gang survey, community, bulletin board, forums, IDI.
- A single contact to meet all your needs.
- Support at every step of your challange.
- Neutrality and adherence to instructions.
- Detailed and accurate reporting.
- We conduct research in France, Allemagne, UK, Italie, Espagne.
- We also have a global network of partners to meet a wide range of needs in over 40 countries ,
AN ORGANIZATION TAILORED TO YOUR NEEDS
A player
in + 40 countries
projects a year
satisfied clients
and validated data
RESOURCES TAILORED TO YOUR METRICS
COMPUTER RESOURCES
Tools
4.000
reearchers
in France and
its territories
170 tablettes
Samsung Note 2
4G connection
50.000
panélists
30 quali stations
(network)
High speed
Fiber optic
RELATED SERVICES 
Possiblity to attend
surveys or set up
via listening systems
Assurance of optimal use
of available files
Tracking sheet and
feedback on
important respondent comments
Interviewers specialized
in data collection,
selected based on target
Coverage
of the overall territory defined
at study launch
Daily,
detailed reporting
Precise sampling
guaranteeing quota compliance
Support
in screener writing
MANAGEMENT 
Project manager
Programmer
Supervisor
Data manager
Recruters
Local team supervisors Canvassers
- Sylvain
- is a basketball fan, well adjusted baskets, well-structured projects, precision of action, right through to the money shot.
- Linkedin
A TEAM FOCUSED ON THE NEEDS OF YOUR PROJECTS
- Raphaël
- loves to travel and meet new people, always client-focused, his recurrent theme: understand their needs better.
- Linkedin
- Adeline organizes her projects with the thoroughness of a mother with 2 children: multi-tasking, precision, commitment. That's the way it is at home.
- Linkedin
- Yannick
- loves sports and the taste of a challenge that he likes to share with his teams , an objective: happy clients.
- Linkedin
- Rose
- is always ready to try new cooking adventures, her favorite challenge: find partners to meet ever greater challenges.
- Linkedin
- Lilia loves to cook, share her passion, taste for action: her favorite recipe: motivated teams who come to the table ready to meet our clients' challenges.
- Linkedin
- Elise
- loves to share an opportunity for new trekking, her greatest pleasure: to have our panelists discouver new topics.
- Linkedin
REFERENCES
- Mystery calls in France
- Target: mechanics
- Collection of automobile spare part prices
- 3500 prices collected
- Ethnographic interviews in Bourgess (France)
- 20 x 2 hour home interviews
- Target: car owners (mix)
- On-line qualitative groups
- Respondents hailing from 21 countries
- 7 groups of 1:30 with 10 people
- Target: Top managers of a big tire maker
- 5 country online quantitative study.
- Germany, Spain, France, Italy and the UK
- 175 x 20 minute interviews.
- Target: vascular surgeons.
- On-line community
- 30 respondents, 3 week period
- Target: Rheumatoid Arthritis patients
- Barometric phone study in France
- 105 interviews per quarter, 20 minutes
- Target: oncologists, pulmonologists, radiologists
- Face-to-face study in France
- 1000 x 8-minute interviews
- Data collection on tablet.
- Target: Mall shoppers
- Qualitative on-line groupes in Paris (2 hours)
- 60 individuals recruited over 6 groups of 10 people
- Target: regular social media users
- 2 hour qualitative on-line groups
- Japan, China, Australia, Germany, Indonesia, Turkey
- 300 people recruited over 30 groups of 10 people
- Target: Mothers of children from 0 to 12 months
- Face-to-face qualitative interviews, France
- 54 individual intervies of 1 hour in length
- New product (prototype) testing
- Target: Electricians
- Phone study in France
- 300 x 15 minute interviews
- Target: Painters
- Central viewing qualitaitve groups, 4 cities, France
- 80 individuals over 8 groups of 10 people, 1.5 hours in length.
- Target: Excavation purchaing managers
- Face-to-face qualitative interviews, France
- 8 X 1 hour IDI
- Target: Life insurance policy holders
- Barometric phone study in France
- 450 interviews of 12 minutes a month
- Target: insurance company customers
- Barometric phone study
- 360 interviews of 25 minutes every 2 years
- -Cible: courtiers en assurance-
- Mystery calls in France
- Target: mechanics
- Collection of automobile spare part prices
- 3500 prices collected
- Ethnographic interviews in Bourgess (France)li>
- 20 x 2 hour home interviews
- Target: car owners (mix) li>
- On-line qualitative groups
- Respondents hailing from 21 countries
- 7 groups of 1:30 with 10 people
- Target: Top managers of a big tire maker
- 5 country online quantitative study.
- Germany, Spain, France, Italy and the UK
- 175 x 20 minute interviews.
- Target: vascular surgeons.
- On-line community
- 30 respondents, 3 week period
- Target: Rheumatoid Arthritis patients
- Barometric phone study in France
- 105 interviews per quarter, 20 minutes
- Cible: oncologists, pulmonologists, radiologists
- Face-to-face study in France
- 1000 x 8-minute interviews
- Data collection on tablet.
- Target: Mall shoppers
- Qualitative on-line groupes in Paris (2 hours)
- 60 individuals recruited over 6 groups of 10 people
- Target: regular social media users
- 2 hour qualitative on-line groups
- Japan, China, Australia, Germany, Indonesia, Turkey
- 300 people recruited over 30 groups of 10 people
- Target: Mothers of children from 0 to 12 months
- Face-to-face qualitative interviews, France
- 54 individual intervies of 1 hour in length
- New product (prototype) testing
- Target: Electricians
- Phone study in France
- 300 x 15 minute interviews
- Target: Painters
- Central viewing qualitaitve groups, 4 cities, France
- 80 individuals over 8 groups of 10 people, 1.5 hours in length.
- Target: Excavation purchaing managers
- Face-to-face qualitative interviews, France
- 8 X 1 hour IDI
- Target: Life insurance policy holders
- Barometric phone study in France
- 450 interviews of 12 minutes a month
- Target: insurance company customers
- Barometric phone study
- 360 interviews of 25 minutes every 2 years
- -Cible: courtiers en assurance-
"Update France is a trusted partner for our French fieldwork with proven track record of understanding what we need. With clear communication and a flexible approach, their experienced team of interviewers assures us that even our most difficult projects will be handled in the best way."
Gerwin Sjollema
Directeur Terrain International
USP Marketing Consultancy
"We are very satisfied with our partnership with Update France. Team members are highly efficient and proactive. They are always ready to advise us on how to conduct our research in the best way. In addition to their professionalism, Team members are easy to work with and friendly. It’s always a real pleasure to deal with them. Thank you !"
Bérangère Paté
Porject Manager
IFOP Healthcare
"Working together with Update France has always been very effective and pleasant. Update France has become a reliable partner over a couple of years now in our b2b projects, especially for recruiting even rather difficult target groups. The pro-active and solution-oriented communication in case of challenges and difficulties give you a good feeling to conduct various kinds of projects together."
Sebastian Gräfe
Research Manager
GIM Gesellschaft fuer Innovative Marktforschung mbH
"We have been working with Update France now for over 10 years and are delighted to count on them as a reliable field partner with whom it is easy to work in France and internationally."
Julien Regnard
Partner – Field Operation Director
"We have commissioned Update FR for many projects to recruit digital service users. The team has consistently proven to be professional, focused on our needs, mindful of details, and provides us with good input to ensure successful recruitment. Many thanks to the entire team and looking forward to working with you soon on new projects."
Jean-Séabastien Frère
Axance
